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Professional Services

Our Professional Services team has a proven track record in deploying simple and complex converged solutions. Adopting a collaborative approach, we will customise the solutions

and processes, necessary to meet your

specific business challenges.

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Project Management

Our Prince2 accredited Project Managers will carefully guide your organisation through the implementation process, addressing any challenges and managing risks during each phase of the project.

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Transition Management

Engage with our Transition Managers, who will develop and own your Migration Plan until the service has become fully operational. Our guiding principle is to maximise efficiencies and minimise costs.

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Implementation

Our Implementation Engineers will bring your vision to value. We will ensure the project is delivered on time and that the solution is fully tested and optimised.

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Consultancy

We offer a broad range of expert consultancy
services for both long and short term projects.

We will brainstorm with you to explore your current environment, your future objectives and the optimal business solution.

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Training

Working in collaboration with our external training partners, we will provide industry leading courses that cover all aspects of support and administration, including modules on telephone etiquette.

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Accomplish your vision with our expertise!

Company Registration number: 423579 | VAT Number: 9575417W

Copyright © 2022 Kaptec is a trading name of Kaptec Contact Centre Services Ltd. All Rights Reserved.

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